Yandy - 2017-07-05

Yandy Influencer | Taylor G

We sat down for a quick interview up with one of our newest members to the Yandy family, Taylor G! Read below to learn more about our Peachy Kween! 
Yandy - 2017-06-29

In the News | 25 Adorable Americana-Inspired Styles to Wear in Celebration of July 4th

In honor of America's upcoming birthday, People Style put together a list the most adorable Americana-Inspired styles to wear this 4th of July and included a great swimsuit from Yandy! Whether you're hitting up a BBQ, splashing around in the pool or snuggling up to watch the fireworks, Yandy has you covered from swimwear to accessories to clothing and everything in between. 
Yandy - 2017-06-23

Bliss-fully | Aware What Type of Payment Methods Do We Accept?

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Today I received an email from a new customer, Dean. He asked if he can send us a money order to make a purchase and if not, what type of payment methods do we accept. I informed Dean that Yandy does not accept personal checks and money orders. We do accept most credit/debit cards such as American Express, Discover, MasterCard and Visa. We also accept some prepaid gift cards as long as they have a registered billing address. American Express prepaid gift cards tend to work best on our website. C

Customers can also use PayPal and AmazonPay to pay for an order. Yandy also has gift cards available for purchase that are exclusive to our website. 

Dean then replied and stated he placed an order using a prepaid American Express gift card with no issues, he also ordered a Yandy e-gift card to email to a friend.

As always, if you ever have any questions don't hesitate to reach out to our Customer Care team by phone at 800.883.0860, by email at service@yandy.com or through our Live Chat system on the website. Until next time... happy shopping!
Yandy - 2017-06-19

What's Hot | Yandy Summer Bra Collection

Turn up the heat this summer with our hottest bra collection to date! Featuring bold colors and cool silhouettes, you will not want cover these styles up! 
Yandy - 2017-06-14

In the News | Beth Ditto is On Fire

As Fourth of July quickly approaches, we were thrilled to see Indie singer Beth Ditto rocking our red, white and blue sequin corset on Vogue.com! Her unique style and true-to-self mentality makes her the GOAT in our humble opinion. Rock on with your bad self Beth. 

Yandy - 2017-06-08

Bliss-fully Aware | Customer Service FAQ - What's with this $.10 charge??

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I received an email today from a customer, Karrine, wanting to know why she had a $.10 from us on her bank statement. This is actually one of the most common questions we get. I explained to Karrine that the $.10 charge is not actually a charge but a temporary  pre-authorization transaction to verify the cardholder’s information. It does, in fact, drop off the account automatically within 1 - 3 business days depending on the financial institutions policies. I also explained to Karrine that Yandy is not the only company that places a temporary pre-authorization transaction on a credit cards as other merchants such as hotels, gas stations, subscription services, etc. usually practice this verification process as well. The reason is to help reduce check fraud, scams and identity theft. 

If a customer only sees one $.10 charge that means the credit/debit card could not be charged. Also, if there is only $.10 charges on the bank/card summary, no order was actually created and placed. 

Sometimes we also have customers asking why they see multiple $.10 charges. This is because the information the customer provided is invalid from what the cardholder’s financial institution has on file. Therefore, there will be a $.10 pre-authorization for each attempt made to checkout.

Karrine replied and stated she was appreciative that we practice this verification process and she feels more protected as a consumer when shopping with us.

As always, if you ever have any questions you can reach out to our customer care team at 800.883.0860, at service@yandy.com or via our online chat system. Happy shopping! 
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