Yandy’s Shipping Policy & Procedures

All orders received by {cutoff} will ship on the same day

Monday thru Friday* not including Holidays.


  Shipping Details

Yandy Offers 6 Domestic US Shipping Methods              

 Please select the shipping method that meets your delivery timeline.  If you have a shipping question please contact Yandy @ 1.800.883.0860

1.     Flat Rate Shipping - Free over $70.   2 - 5 Business Days (UPS/USPS)

2.     UPS Ground 1 - 5 Business Days depending on your zip code. Not Available for PO Box or APO.

3.     USPS Priority – United States Postal Service(USPS) Priority 2-3 Days (Average) for Most Areas.

4.     UPS 3 Day - 3 Business Days - Continental US excludes Alaska & Hawaii. Not Available for PO Box or APO.

5.     UPS 2 Day - 2 Business Days - Continental US excludes Alaska & Hawaii. Not Available for PO Box or APO.

6.     UPS Overnight Express – Overnight Express – 1 Business Day. *

*Overnight Express Saturday Delivery has limited areas verify your availability with Yandy’s zip code verification or by calling Yandy @ 1.800.883.0860    

Business Days Do Not Include Saturday and Sunday.

Please see International Shipping below if you are shipping Outside the United States.

Shipping FAQ’s

  • Minimum $70.00 purchase to qualify for Free Flat Rate Shipping does not include expedited shipping methods or non US shipping destinations.
  • Your order confirmation clearly states the Delivery Spread or Guaranteed Delivery Date.   
  • We offer Overnight Express, USPS 2-3 Priority, UPS 2-Day, UPS 3-Day and UPS Ground at an additional charge.  Shipping fees are calculated in your online shopping cart.
  • Yandy.com uses the United States Postal Service Priority Mail, First Class Mail or UPS Ground as the standard shipping flat rate shipping method, with this method we determine the best method.
  •  Only orders shipping within the United States, US Virgin Islands, Puerto Rico, Guam, Northern Mariana Islands, or to an APO qualify for Free Shipping
  • APO and PO Box shipments must ship using the United States Postal Service Only no UPS. No express service is available to APO/FPO addresses.  
  •  Tracking information is provided via email as long as the customer provided a valid email address.
  • Tracking information is not available for APO/FPO addresses.
  • If you are unable to sign after the attempted deliveries a notice may be left to pick the package up at the post office or arrange a delivery with UPS.
  • Tracking information is provided via email as long as the customer provided a valid email address.
Guaranteed Delivery Methods
  • UPS & USPS Express Delivery options are guaranteed unless noted above in the Ship Time Delivery Date Box.
  • Guaranteed delivery does not apply in the event of service interruptions or failures caused by events beyond Yandy.com’s control – such as customer/recipient unavailability, incomplete or wrong address, weather delays and natural disasters.
  • Guaranteed delivery will be subject to geographic shipping restrictions that may apply to particular locations.  Hawaii & Alaska have limited overnight service.
  • Tracking information is provided via email as long as the customer provided a valid email address.
  • All orders received by {cutoff} will ship on the same day Monday thru Friday* not including Holidays.    *Overnight Saturday Delivery exception please see below

Overnight Saturday Delivery 

  • USPS Express orders received by 3:00pm Pacific 6:00pm Eastern Friday ship out on the same business day excluding Holidays.
  • UPS Overnight Saturday Delivery by 5:00 pm Pacific  / 8:00 pm Eastern Friday ship out on the same business day excluding Holidays.
  • Express orders will be received in the next business day and you will receive detailed tracking information via e-mail provided you include a valid e-mail address with your order.

What if I am unable to Locate my Delivered Package?

Yandy needs to be contacted within 5 business days of the posted delivery date documented on the UPS or USPS tracking systems.  International shipping methods vary. 

It is the customer’s responsibility to track and locate their delivered package.  If you are unable to locate your delivered package contact Yandy immediately.

Your Order Confirmation supplied you with the delivery dates, and ability to track your package via the UPS or USPS tracking systems.   

Failure to notify Yandy ASAP because you are unable to locate your delivered package results in the lost / stolen package as your responsibility.

 

What if I entered my shipping information incorrectly?

Yandy ships all orders to the shipping address provided by the customer.  The address is sent through a computer generated shipping tool to create a shipping label. 

Customers are responsible for submitting the complete required address information including apartment numbers, building numbers, dorm numbers, university/dorm names, company names, and / or any other necessary shipping information.

The Yandy computer generated shipping tool creates the label based on the zip code/ postal code.

If you notice an error, please contact Yandy ASAP to correct the address. 

If the package has already shipped, there is a very limited amount of support we can assist with, but we will go over our options to help get your package on the right track.

UPS, USPS-  United States Postal Service, International Post or private courier will not deliver package to a given address unless the package is addressed to the listed resident. 

As a result, if you are shipping the package to an address that belongs to a boyfriend, girlfriend, or someone else, you cannot list your name as the recipient unless you list it as “In Care of” / C/O the resident of the shipping address.

Yandy is not responsible for any additional charges needed to reship or retrieve a package. 

If your package is returned to Yandy, there is a $5.95 US or $7.95 International fee to have the package reshipped with basic service.  You can upgrade to other shipping method for an additional fees.

If a customer no longer wants to receive the package after submitting incorrect address information, Yandy will only refund the merchandise charges, the shipping charge fees will not be refunded. 

 International Shipping Policy

Yandy offers various international shipping methods. The average shipping time is 2-16 business days, depending on the Country, the size of the town the order is shipping to and the shipping method selected.

  • The customer is responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Yandy.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
  • The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; Yandy has no control over these charges and cannot predict what they may be.    Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond Yandy’s original delivery estimates.  Yandy.com is not responsible for these additional charges.
  • If the customer chooses not to accept your package and pay for the taxes or fees, Yandy will decided to either abandon the package or pay to have it reshipped back to the United States. As a result all fees will be deducted from your purchase amount. In some cases you will receive no refund because the cost of returning the items is more than or equal to your purchase. If Yandy chooses not to accept the package back it will be abandoned and you will not receive a refund.
  • Please contact your local customs office for further information.

Yandy International Shipping Options

The cost of shipping varies – The cost and transit time depends on how much you have purchased, where the package will be shipped to, and the shipping method selected.

You can calculate cost of shipping by adding the items you want to purchase into your shopping cart. 

(a)   Select International Shipping in your shopping cart

(b)   Select shipping country

(c)   Select shipping method

(d)   The costs and transit times will be listed for your location.

  • UPS international method has proven to be the best way to insure that your package arrives in a secure and timely manner of 2 -5 business days. UPS Tracking information is provided via email as long as the customer provided a valid email address.
  • The Flat Rate international (no tracking) and the Flat Rate with Delivery Confirmation are not guaranteed transit times.   A tracking number will be provided for orders with Flat Rate with Delivery Confirmation once the package has been accepted by the courier.     These methods are very cost effective as long as you are not in need of the items right away. The average shipping time is 10-16 business days, depending on the Country and the size of the town the order is shipping to.  This is an estimated time frame and not guaranteed.
  • Canadian customers are offered an additional shipping method of through United States Postal Service via Canadian Post.  These shipments offer a delivery confirmation tracking number with an average transit time of 2- 5 business days depending on the customer’s local postal service delivery.

 Business/Work Days do not include Saturday, Sunday, or Holidays.

 

  Shipping Holidays  

(No Orders are shipped on the following Holidays)                                

January 1 - New Years Day

January 16 - Martin Luther King Jr's Birthday

February 28 - Presidents Day

May 27 - Memorial Day Holiday

July 4 - Independence Day 4th Of July

September 2 - Labor Day Holiday

October 14 - Columbus Day

November 28 -29 - Thanksgiving Day

December 25 - Christmas Day

 

International Ship to Countries

 Angola

Antigua and Barbuda

Argentina

Armenia

Aruba

Australia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bermuda

Bolivia

Bosnia and Herzegovina

Botswana

British Indian Ocean Territory

Brunei

Bulgaria

Burkina Faso

Cambodia

Cameroon

Canada

Cape Verde

Chile

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic

Denmark