Return/Exchange Policy:

RETURN POLICY:

A full merchandise refund, excluding shipping charges, will be issued on unworn merchandise postmarked back to us within 14 business days of receiving the items. All returned merchandise must be unmarked with original tags attached and packaging Included. Hosiery may not be returned if packaging has been opened.  Please complete this Return/Exchange form in its entirety to ensure fast handling of your transaction.


  • We do not accept returns for soiled or washed merchandise.
  • All returns will receive a refund to the credit card used for the purchase.
  • We are not responsible for lost packages in the mailing system.


EXCHANGE POLICY:

Exchanges will be granted on all unworn merchandise returns postmarked back to us within 14 days of receiving the items.


  • Please include a detailed description of the item you would like us to send including the SKU number, Size, and Color.
  • Exchanges will be mailed out the same day we receive the returned merchandise via USPS Priority mail at no additional cost to the customer.
  • A 1 time exchange order is allowed per invoice with the free shipping.  Any additional exchanges needed for the same order will be charged the normal shipping rate.


Mailing your Return/Exchange:


  • Please include your name and order number for all returns.
  • We recommend that items are returned with insurance and/or tracking to guarantee arrival. 
  • It is your responsibility to pay for the shipping of unwanted items back to us.
  • Please send all returns/Exchanges to the address listed below:


YANDY CUSTOMER SERVICE
7801 East Gray Road Suite 160
Scottsdale, Arizona 85260


Return/Exchange Information:


Name_______________________________  Order Number________________________


Reason for Return/Exchange: ________________________________________________________________________
________________________________________________________________________

Return Items:
SKU__________________  Size__________________ Color_________________ Price_______________
SKU__________________  Size__________________ Color_________________ Price_______________
SKU__________________  Size__________________ Color_________________ Price_______________
SKU__________________  Size__________________ Color_________________ Price_______________

Exchange Items:
SKU__________________  Size__________________ Color_________________ Price_______________
SKU__________________  Size__________________ Color_________________ Price_______________
SKU__________________  Size__________________ Color_________________ Price_______________
SKU__________________  Size__________________ Color_________________ Price_______________


Thank you for your order.  We appreciate your business.  Please feel free to contact us with any questions regarding your order, Monday thru Friday 9AM – 5PM, Arizona time at 1-800-883-0860 or send an email to Service@yandy.com.